For cities under 50,000

A modern city platform your residents and staff will actually like.

Civic Suite pairs a fast, accessible resident website with a staff operations dashboard, AI insights, and one-click council reports — the capabilities big cities pay six figures for, priced for small towns.

Live demo city: City of Riverbend — a fully seeded example municipality.

One platform, two front doors

Everything a small city needs to run online

Residents get a clean, multilingual website and self-service portal. Staff get a single dashboard for requests, permits, utilities, and finances — with AI that turns the data into answers and reports.

Resident-facing

The citizen website & portal

Pay utilities, request services, pull permits, read news and meeting agendas, and get help in 10 languages — on any device.

  • Accessible, mobile-first public site
  • Secure resident accounts & self-service
  • Transparency dashboard & open records
Staff-facing

The operations dashboard

One place to run the day: service requests, code cases, permits, utility billing, and live KPIs — with forecasting and anomaly alerts.

  • Unified queues across departments
  • AI insights: forecasts, SLA risk, anomalies
  • One-click monthly council report
Who it's for

Value for everyone at the table

Civic Suite is bought by city managers and finance directors — but it only sticks if residents, front-line staff, and council all feel it. It does.

Residents

Self-service that just works

  • Pay a bill or file a request in minutes
  • Track status without calling City Hall
  • Language access & ADA compliance built in
  • Clear notices — including holiday closures
City staff

Less busywork, fewer tabs

  • Every request & permit in one queue
  • Ask the AI instead of building spreadsheets
  • Automatic aging & SLA-risk flags
  • Fast onboarding — no IT project required
Finance directors & council

Decisions backed by data

  • Revenue & workload forecasts
  • Anomaly & delinquency watch
  • One-click, AI-narrated monthly report
  • Defensible transparency for the public
Under the hood

Built for real municipal work

Ask Civic AI

Natural-language answers over permits, requests, code cases, and trends — grounded in your actual data.

Monthly council report

The report a clerk spends a day assembling, generated and narrated in one click.

Insights & forecasts

Trailing trends, seasonal outlooks, SLA-risk and anomaly detection surfaced automatically.

Accessibility & language

ADA Title II / WCAG 2.1 AA aligned, with access in 10 languages for LEP residents.

Transparency portal

Public-facing stats and open-records flows that build trust without extra staff effort.

Stands up fast

Seeded, hosted, and configured to your city — live in days, not a multi-year GovTech rollout.

Service requests Permits & inspections Utility billing Code enforcement Meetings & agendas Open records

See it running for a real example city

City of Riverbend is a fully seeded Civic Suite city. Walk the resident site, then let us show you the staff dashboard and council report live.